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Interview: What You Don’t Know Will Cost You: Becoming a Data-Driven Manager

Interview: What You Don’t Know Will Cost You: Becoming a Data-Driven Manager

Overview of the Performance Excellence Process

Overview of the Performance Excellence Process

How To Do a Long-Term Study

We use measurement systems to make decisions every day, but how do you know if these measurements are correct? Even a calibration sticker only tells you if it was right in the past. How do you know it is right today? In the video, I show how to set up a long-term study and how to use the data you generate to determine what is going on with your measurement device, what that means for your process, and how you might make it better.

Measurement System Analysis - Potential Study with Steve Ouellette

Measurement System Analysis - Potential Study with Steve Ouellette

This one weird trick will help you create the right metrics – Doctors hate it!

This one weird trick will help you create the right metrics – Doctors hate it!

Editor's Note: This presentation was streamed live on April 13, 2021 as part of the FestQuali virtual conference.

Measuring and Improving Employee Empowerment with Data

Measuring and Improving Employee Empowerment with Data

Hoshin Kanri and Strategic Plans Part 1 - Why Strategic Plans Fail

Hoshin Kanri and Strategic Plans Part 1 - Why Strategic Plans Fail

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