The Metrics Catch-22

The Metrics Catch-22

Joseph Heller’s dark satire Catch-22 proposes the term for problems that inherently prevent their own solutions. Creating good metrics can be seen as a Catch-22: Good metrics take time to create, but until you have good metrics there is no time to create them. How true is this and is there a way to break this cycle?

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It’s Going to be Harder Than You Think to Go Back to the Workplace

It’s Going to be Harder Than You Think to Go Back to the Workplace

I lived in Western Europe for a year after college when I was a Watson Fellow. Adapting to new cultures and mores was difficult, but I was surprised at how much more difficult it was returning to my own country afterwards.

As we near the milestone in the US of 50% with at least one dose of the COVID-19 vaccine, it is time to think about how to begin the transition back to the workplace. I think companies are going to find out that it is much more difficult than just “getting back to normal.” I can offer some things from quality and management to help out.

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Experience Teaches Nothing

Experience Teaches Nothing

You’ve seen the situation – a manager makes the same mistakes over and over, an executive reads a book or article and decides to implement it at their organization. Why do they fail when they try to use their own or someone else’s experience? It’s because experience alone teaches nothing.

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One Simple Rule To Control A Business: Emergent Behavior

One Simple Rule To Control A Business: Emergent Behavior

Even a small business is pretty complicated. I have heard some people say that business is so complicated that no one can really understand or control one. While the former might be true, you don’t need to understand everything about a business to manage it. And it can be understood by watching flocks of birds.

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How is Making Metrics Like an Organ Transplant?

How is Making Metrics Like an Organ Transplant?

Most businesses know the importance of using metrics to manage, but a lot of them struggle with creating metrics that actually fulfill their purpose. How do they go wrong, and how is hiring an external consultant to tell you the “right” metrics like getting an organ transplant that fails?

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Management vs. Project Metrics

Management vs. Project Metrics

One thing I run into at many clients is that they don’t differentiate between metrics for a project and metrics used in management. How does confusing the two reduce your effectiveness and how can you fix it?

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