Creating and translating metrics to every level of a business is essential to get and stay competitive. But don’t be overwhelmed and think that you have to get everything up and running all at once. As a wise man is misquoted to say, “Anything worth doing is worth doing half-assed.”
My clients report that things are both crazy busy in some ways while also being crazy slow in others. If you are finding you have some time in between trying to keep everyone safe and sane, it might be an opportunity to start looking at how you manage and for ways to improve it for when things get back to something more normal.